* All our products are shipped safely and securely with DHL EXPRESS from Madrid, Spain. Products are guaranteed to arrive to you. Once it’s sent we communicate you the tracking number so you can check the status of your package online. 

Estimated shipping times: 

– Spain: 1 – 2 business days
– Europe: 1 – 3 business days
– USA & Canada: 2 – 4 business days
– Japan: 4-7 business days
– Australia and New Zealand: 4-7 business days
– South Africa: 4-7 business days

Returns & exchanges

We gladly accept returns and exchanges
Contact us within: 14 days of delivery
Ship items back within: 30 days of delivery
We don’t accept cancellations
But please contact us if you have any problems with your order.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Custom and personalized orders
We can custom and personalized the products of my shop. The time of creating the piece may vary. I’ll always agree it with the customer previously.
Wholesale availability
We offer wholesale prices for shops or personal orders. Please write us and we will send you a budget 🙂

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